Privacy Policy

PAWell is a free online resource offered through a partnership with Strong365 Lab ("Strong365"), Northwell Health, and HeadsUp. Our grant-funded program seeks to support New York-based teens, young adults & families in navigating the mental health system. Use of this website constitutes participation in our study, which aims to learn how to best serve people who are seeking mental health information, resources and support online.

Our website is not a resource for life-threatening situations, and is not monitored 24/7. If you are in crisis, text or call 988 to connect with a caring person right away.

Email communications: your choice

You always have the option to unsubscribe from any Strong365 marketing communications emails by clicking on the “unsubscribe” link at the bottom of marketing e-mails that you receive. In general, clinical or appointment scheduling communications you receive are a direct response to your inquiry and cannot be opted-out.

Personal information you choose to submit

Submitting personal information (name, address, telephone number, email address, etc.) is voluntary and is not required to access information on our website. If you choose to provide Strong365 with personal information — for example by completing a survey or quiz — we may use that information to respond to your message and/or help us get you the information or services you requested.

Information we collect passively

When you browse through our websites, we use a number of tools to gather and store information about your visit, including:

Google Analytics: Strong365 uses Google’s Analytics software to gather and store information about your visit. However, this information cannot be used to identify you as an individual. It is used to help us understand how well our site is meeting the needs of our users and how we can best improve its performance. The data is only available to our select staff members who require access to perform their job duties. The basic information we collect includes:

  • The date and time of your visit to our website

  • The pages and documents you viewed on our website

  • The URL of the website you visited prior to ours

  • The type and version of your Web browser and operating system

  • Your location at the time of your visit, down to the city-level

For a full listing of potential data collected by Google, please view the Google Analytics Privacy Policy.

Tools used on this website

Some other tools used as part of the website or ways to find our website include:

Google Ads: Strong365 uses Google Ads to provide online advertisement delivery and tracking. Strong365 may employ tools provided by Google Ads to support Display Advertising, including Google Display Network Impression Reporting, data collection via advertising cookies and anonymous identifiers, and/or Google Analytics Demographics and Interest Reporting. In general, this means that third-party vendors, including Google, may show Strong365 ads on sites across the Internet based upon visits to Strong365 websites. To implement these tools, Strong365 and third-party vendors, including Google, may use first-party cookies and third-party cookies together to inform, optimize, and serve ads based on past visits to Strong365 websites. The Google Ads Privacy Policy is available on their website

Understanding cookies

Websites can automatically place small text files, known as cookies, on the computers of their visitors. So long as they do not expire or get deleted, cookies identify the unique browser used by the visitor. On each subsequent visit to the website, the visitor’s browser will retrieve the cookie, allowing us to aggregate the number of return visitors. Strong365 may use cookies for testing and optimizing our website design and content. Two types of cookies may be used on our websites:

1. We may use session cookies to gather data for technical purposes, such as improving navigation through our website and generating statistics about how the website is used. Session cookies are temporary text files that expire when you leave our website. When cookies expire, they are automatically deleted from your computer. We do not use session cookies to collect personal information, and we do not share data collected from session cookies.

2. We may use multi-session cookies, or persistent cookies, to customize our website for frequent visitors and to test variations of website design and content. Multi-session cookies are cookies that are stored over more than a single session on your computer. We do not use multi-session cookies to collect personal information, and we do not share data collected from multi-session cookies. Our multi-session cookies are set to expire no more than two years after your last visit to our website. After two years, they are automatically deleted from your computer. Strong365 is unable to identify an individual by using such technologies.

Blocking session cookies from your computer will not affect your access to the content and tools on our website. Blocking multi-session or persistent cookies may affect the personalization of the information.

Website security

We employ commercially reasonable measures to safeguard the collection, transmission and storage of the information we collect. These measures vary based on the sensitivity of the information that we collect, process and store and the current state of technology. We use software programs to monitor traffic to identify unauthorized attempts to upload or change information or other types of malicious use. Information collected from these sources may be used to help identify an individual in the event of a criminal investigation or as required by any legal process.

Visiting an official Strong365 page on third-party websites

We maintain accounts on third-party websites, such as social media sites, as tools to better interact with the public. The security and privacy policies of third-party websites apply to your activity on those sites. Users of third-party websites often share information with the general public, user community, and/or the third-party operating the website. You should review the privacy policies of all websites before using them and ensure that you understand how your information may be used. You should also adjust privacy settings on your account on any third-party website to match your preferences.

Strong365 Accounts

Common third-party website privacy policies used by Strong365 include:

Information collected and used from third-party websites

If you have an account/profile with a third-party website, and choose to follow, like, friend, or comment on a third-party website managed by Strong365, certain personal information associated with your account may be made available to us based on the privacy policies of the third-party website and your privacy settings within that website. We do not share personally identifiable information made available through these websites.

Not medical advice

The information provided throughout this website is intended for educational purposes and not intended to provide personal medical advice. Please consult a medical professional.

Warranty disclaimer

Strong365 presents this information as is, without any warranty of any kind, and is not liable for its accuracy, for mistakes, errors, or omissions of any kind, nor for any damage caused by use of the information obtained in this website.

Copyright

The names, trademarks, service marks and logos of Strong365 Lab ("Strong365") and other entities appearing on this website may not be used in any advertising, publicity, or to indicate Strong365’s affiliation with any product or service without Strong365’s express written permission.